Support Center
Orders
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How do I order a Standard Test?
We provide a variety of lab tests, please feel free to browse our Categories as well as use our search bar. Yo...
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How do I order Specialty Tests / Kits?
We provide access to specialty tests from ALCAT. These specialty tests are kits that are sent to your home. ...
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Under 18 years old
View our pediatrics / kids page at https://www.accesalabs.com/pediatric. If your state is not listed, please ...
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Where is my lab order?
Lab orders are emailed to you within seconds after placing your order. Please check your junk folder or spam ...
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I went to Quest Diagnostics and they cannot find my order.
Before going to a Quest Diagnostics location, you need to print out the lab order that we email to you. If yo...
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Requisition form for specialty kits
Attached are sample requisition forms (pdf. format) for ALCAT. The highlighted areas are the areas that need t...
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How to access a detailed receipt
Log onto https://www.accesalabs.com/account/login and enter your email and password. Note: Your email was us...
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Faxing my lab order
To fax your lab order, logon https://www.accesalabs.com/account/login and enter your email and password. Belo...