Support Center

How do I access the folder?

Last Updated: Apr 21, 2014 04:12PM PDT
All lab orders, test results, receipts, tracking information, etc. are sent in a password protected folder through, a secure and HIPAA compliant cloud-based file sharing platform.

To access the secure folder, enter the birthday you provided when placing your order.  Enter the date in the following format: MMDDYY. For example, January 1, 1989 and should be entered as 010189.

Note: Make sure you are entering TWO digits for the date, month, and year of your birthday.

Once you have accessed your folder, you will be able to download your documents onto your computer. To download your document click on the down arrow button located at the top right corner and you will be asked to open or save the document.

We use because we are advocates for patient ownership of their health data and information. We want to make it as easy as possible for patients to take control of their health. See more about and here:

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found