Support Center

How do I order Specialty Tests / Kits?

Last Updated: Apr 21, 2014 04:00PM PDT
We provide a variety of Specialty Tests from ALCAT, Genova Diagnostics / Metametrix, ZRT Laboratory, SpectraCell Laboratory, and Labrix.

These specialty tests are kits that are sent to your home.

Steps to ordering a Specialty Test:
1. Check the box for each test or tests you would like to order
2. Fill out the patient information section
3. Input your payment information by entering your debit card or credit card
4. Fill out the shipping information to where you will like your kit to be delivered
5. Agree to the terms

After you place your order a confirmation page will show on the screen and you will receive a email confirmation regarding your order.

Allow 1 to 2 business days for your order to be processed. Once your order has been processed an email confirmation regarding your kit will be emailed. Tracking numbers are provided for certain kits. When available, tracking information will be emailed in a password protected folder through, a secure and HIPAA compliant cloud-based file sharing platform.

To access the secure folder, enter the birthday you provided when placing your order.  Enter the date in the following format: MMDDYY. For example, January 1, 1989 and should be entered as 010189.

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